Returns & Exchanges
At HGK Shop, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and labels remain attached.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing